Help Desk Hours
Our dedicated support team is available to assist you with any
questions or concerns about your credit journey.
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Monday - Friday
9:00 AM - 6:00 PM
PST
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Saturday
10:00 AM - 4:00 PM
PST
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Sunday Closed
Self-Service Resources
Access our comprehensive knowledge base, video tutorials, and
step-by-step guides to help you understand credit concepts and
improve your financial literacy at your own pace.
Our resource library includes credit score explanations,
budgeting tools, debt management strategies, and answers to
frequently asked questions about credit reporting and financial
planning.
Video Call Support
Schedule a one-on-one video consultation with our credit
education specialists for personalized guidance and detailed
explanations of complex credit topics.
Video sessions are available Monday through Friday from 10:00
AM to 5:00 PM PST. Book your 30-minute consultation by calling
our support line or sending us a message through the contact
form.
Support Ticket Tracking
When you submit an inquiry, you'll receive a unique ticket
number for tracking your request. We respond to most inquiries
within 24 hours during business days.
Priority support is available for urgent matters, and we'll
keep you updated on the status of your request via email
throughout the resolution process.
